FocusHaiti.com Project Proposal Phase II

Jackson Snyder, Affordable Training Consultants

Tuesday, May 14, 2006

 

Greetings!  The following text is an update from my first FocusHaiti “white paper” dated March 1, 2006.  In this memo, I describe what we have accomplished in Phase I of the project, what Phase II would look like, and how I understand we might become self-sufficient in 6 – 12 months with some initial funding.  Again, I want to thank Phillip Snyder for his leadership, vision and support of this project.  It has been amazing to me to see what has already been accomplished through FocusHaiti in just a few months.  I hope you will prayerfully consider keeping the momentum going until we can become self-sufficient.  I believe that completing FocusHaiti Phase II will make a very strong impression on the commonwealth of Haiti ministries and, in turn, a resounding victory over poverty, ignorance and disease in Haiti.

 

Rev. Jackson Snyder, B.G.S., M. Div., D.H.L.

Affordable Training Consultants
May 14, 2006

 


FOCUSHAITI AS IT WAS

 

FocusHaiti was originally created as an Internet “bulletin board” for those interested in Haiti to share ideas and resources.  A weekly Haiti news bulletin was offered in portable document format (.pdf), as was a membership listing.  We counted about one hundred organizations as members.  (Membership is without cost.)  The hope of its authors was that FocusHaiti would help unify its members to provide more effective relief efforts.

   We received the source code for the FocusHaiti.org website February 22, 2006.  Our initial intention was to gather to the site various services that were otherwise available on the Internet but not necessarily easy to find.  Around March 10, we received a grant of approximately $5,000 from GLOW ministries to explore ways of augmenting the site and raising greater interest in its use.  In the process of bulking it up, we hoped to discover some services that members would find worth subscribing to so that the site could eventually be self-sustaining.



UPGRADE OF FREE SERVICES

 

The source code received was of a programming language of which I am not very familiar.  After researching, experimenting and discussing, we decided the quickest way to get the site up was to keep most of the graphic user interface (GUI) but remove the programs behind it, replacing the code with HTML and some Java Scripts.  The use of Microsoft FrontPage 2003 for building the current code allows any talented amateur to take over the management of the site if need be.

 

NEWS & WEATHER: We wanted to make Haiti news and weather the most prominent site features, so we investigated RSS (Really Simple Syndication) technology.  “Really Simply,” some news agencies release their updates in XML (Extensible Markup Language) so as to make these coded headlines available to the public through individual digital newsreaders.  (That is, an interface that can translate the XML into plain English.  XML reading software is available free of charge by many organizations.) 

 

The trick for us was to find an interface (a digital newsreader) that could be integrated directly into a website so as to display the news in English on the site.  After much searching, we found such a software device and incorporated it into the site.  So now FocusHaiti displays continuously updating headline news and weather from a variety of sources, including The Miami Herald, The New York Times, Voice of America, Associated Press, The Weather Channel, Yahoo News, etc.  In addition, a different human interest story (about some facet of Haiti relief) or a testimonial from one of the members is displayed on the Front Page weekly.

 

ARTICLES AND OPINION: Articles of interest (with photos) are posted from eclectic sources on the “Opinion” page.  Our hope is to enlist one of the many volunteers to submit articles, journals or manuscripts for publishing here.  It would also be good to have an ongoing journal or blog.  Currently we have a human interest story from the Cincinnati Enquirer (used by permission), a testimonial, a how-to article and a reprint from the Orlando Sentinel.

 

MAPS:  We have collected a variety of digital maps of Haiti – many from the United Nations – in one place on the site.  These maps not only represent geography but some are suitable for inclusion in agency newsletters or websites, and all (to our knowledge) are in the public domain.

 

MEMBERSHIP:  There is a comprehensive database of members, their locations, ministries and contact information, all in alphabetical order with a digital index.  The membership page (and the whole site) is searchable by a built-in search engine (which is functional but not yet displayed).  The email addresses of members are posted but protected from spam collectors by not being “clickable” links.  If the agency has a website, that link is also displayed.

 

COMPUTER / TECHNICAL:  One page is dedicated to technical news from top sources via RSS / XML feeds.  We have also collected links for the top “freeware” computer fixes – free antivirus software, spyware removers, registry analyzers and cleaners, and links to online utilities that help diagnose and correct a computer that has gone awry.  I have already used this page and its free software to repair a virus-infested computer of a local Haiti financial partner.  Many computer problems and slow-downs can be quickly repaired using the resources we offer.

 

LINKS:  This page includes government agency links, free translation services, manuscripts, funding and culture sites links.  There is also a good Site Map (link / button / page) to easily find every FocusHaiti page.  Links to member agency are displayed on the MEMBER page.

 

DATA COLLECTION DEVICES:  FocusHaiti collects only volunteered information.  There is an interest survey, an email newsletter opt-in form, a membership form and a feedback form page.  We have been able to provide only a monthly newsletter so far sent to email addresses that we have and any we have collected through these pages.  We have partnered with a major data collection company, VerticalResponse, to maintain our contact list, another service provided free of charge along with a discount for their bulk emailing services.  There is also a page that accepts donations via check, credit / debit card or online payment to a designated “account” at GLOW Ministries for the use of FocusHaiti.

 

SURVEY:  We had a very good response to our survey, and completed surveys are still coming in.  The survey and initial response summary may be accessed by clicking the “SURVEY” button at www.FocusHaiti.com.  Surveys are still coming in on a fairly regular basis.

 

UPDATING: Initially, Phillip Snyder conveyed to me the potential significance of FocusHaiti in unifying the community.  I spent a great deal of time thinking about what he said, and what might be done with it , and I made some suggestions of my own, along with the commitment to complete “Phase I,” described in a previous paper (the “free stuff”), before receiving the site code in February.  I used the initial grant for equipment, software and 160 hours of labor in completing the work I have described above.  Updating, enhancing, editing and repairing the site occur nearly daily on a volunteer basis.  (I am the volunteer.) 

  We spoke about doing the work in phases as funding came forth for it.  We are pleased with the initial results, and have received affirmation from some of the members.  This feedback as convinced us that this work should go onward, for the potential is yet far from being realized.  What we have now is a significant platform for further development with an eye to the future of the nation we have described as “our little sister.”  

 


WHAT RSS TECHNOLOGY CANNOT DO

 

Presently, FocusHaiti’s chief value (for users) is Haiti news.  News columns are automated, and our news briefs will continue to be updated automatically by agencies (like Yahoo) providing the RSS / XML news feeds as long as the technology continues – certainly for many years to come.  So FocusHaiti, as it is, will continue to be relevant even if it is not maintained, improved or expanded. 

   However, self-perpetuating news feeds cannot do the following:

o       They cannot promote FocusHaiti to Search Engines so that the site will be found by a wider scope of potential users.  Internet spiders, the digital devices that collect data for search engines and the like, are content-driven.  Although there appears to be a lot of content on FocusHaiti, there is little that spiders can collect since the news feeds from sources not into the website, but into the user’s browser.  This means that when web devices like spiders consume the site, there is little there to report back to the search engines that sent them; therefore, there is no ranking by the engines.  The upshot is that FocusHaiti will have to be populated with a mass of relevant content (text) by somebody (a real person) to get the site ranked on search devices plus FocusHaiti will have to be promoted through such means as meta-optimization, submission, and newsletters / E-zines.  Promoting the site to keep it within the focus of interested persons and continuously relevant, will take time, money and a high level of expertise.

o       They cannot complete the initial mission envisioned by the originators; that is, this content will not promote unity and cooperation among and within the corps of membership as is.  Becoming a catalyst for activism and human relief will require “intentional ministry,” administration, knowledge and, in a secular sense, evangelization.  These will require continued attention from FocusHaiti Administrators.

 

 

FILE MAINTENANCE

 

Therefore if funding is made available to perfect the FocusHaiti site and broadcast its unifying mission, the following need to be done immediately:

   (1) All FocusHaiti members need to be contacted by telephone; each organization’s record needs to be updated; someone from each organization needs to be made aware of the new mission; each organization must be polled.  This initial contact will set up an opportunity for a future contact (a second or third contact) to ask “What do you think?” and “How can you help?”  In addition, we have a database of 300 other organizations that work in Haiti which are not on our membership roles.  These too need to be contacted personally, information about their organization can be updated and they may be requested to join.  This first effort will consume at least 100 - 150 man-hours, based on telephone data collection experience.

   (2)  FocusHaiti is already a fairly massive block of code.  The code, navigation and user interface needs to be improved, organized and standardized.  The updated records from the phone canvassing must be published online.  The initial work of this will take an estimate of 160 - 200 man-hours, plus ongoing work.  

   The site will also have to be optimized for the wide variety of Internet browsers that are becoming popular – look at the site in Microsoft Internet Explorer (for which it was created) then in Mozilla Firefox (a very popular browser) – you can see very obvious inconsistencies in the GUI.  This is an indication of the haste in which the site was constructed; haste in order to save time and money. 

 

 

PHASE TWO: DATA SERVICES WORTH PURCHASING

 

(1) Leads to Donations: Every survey response considered “information for funding sources: grants, loans, agencies, large donors” to be an attractive service.  This is information we could research over the next 6 – 9 months then provide to donors on an ongoing basis, in the form of a weekly newsletter (this was requested) in conjunction with a private website page.  I spoke with several organization directors; none knew of any convenient source of such information.  But we can track down appropriate leads, persons and application information to make a private page of high value to members.  Furthermore, as a group of 100+ diverse organizations, we potentially have the drawing power to apply for and win mega-grants that could be distributed to all members.

 

(2) Legal Advice: I spoke with a representative of DeBeaubien, Knight, Simmons, Mantzaris & Neal (www.dbksmn.com ), a prominent Florida legal firm with offices in major cities, asking for a referral to a specialist in Haitian law.  On a callback, the attorney said that, within his network, he could not find anyone who knew enough about the subject to be of any help.  (This is a very large and established firm!)  He suggested contacting the various Haitian-American culture clubs on the East Coast for anecdotal information about legal help – that these organizations might be the starting point for finding practical advice in a variety of legal situations.  Although several advertise as Haitian attorneys on the Internet, caveat emptor.

   Once a reputable firm is discovered, a plan similar to Pre-paid Legal Services could easily be established.  (Pre-paid Legal Services www.prepaidlegal.com: for a monthly fee, one may have access to a variety of free legal services and an online legal library; then for a reduced fee, more complicated legal matters may be resolved).  I recently contacted an acquaintance in the Florida State University legal department and am awaiting an opinion of what to do next.  “Pre-paid Haitian Legal” will be a very valuable service once up and running.  It could support the entire future ministry.

 

(3) Information Technology: The survey also indicated that organizations need a service to promote and mail their newsletters in digital format to their (or our) opt-in list.  (An opt-in list consists of interested persons who have requested information.)  Currently, we can do this from our home computers with bulk email engines we already own.  However, the management and file maintenance of email lists takes a huge amount of time.  Still, we could offer the service if we were willing to spend about $1,000 for more powerful software.  On the other hand, several companies offer full email list maintenance services, like VerticalResponse mentioned above, for about 12 cents per address per mailing.  (This would not include out labor cost.) We could do the work of preparing newsletters and emails for submission to VerticalResponse for something over the price they charge.  I don’t think we could make much on this, but we could certainly offer it and make some.

   Several organizations needed web page creation and promotion.  This we could do utilizing the text and pictures the organization already has in digital form: we could easily publish their material on a 1 – 3 page site, adding a data collection tool (an opt-in form), a “donations” button, and search engine promotion.  Also, we could update existing pages on a more regular or emergency basis and do promotion.  This service would take little time and could be a good source of donations.  (We already have a network of amateur website builders who could help with these tasks at no charge.)

 

(4) Miscellaneous Services: on the site and in weekly email updates, we could include links to affiliate services and merchandise.  Some such services are very popular (such as Earthlink’s weekly newsletter – even I click on the links).  These affiliates could be researched and added continually, and the revenue drops might eventually add up to a steady stream.

 

These four services could be available for subscription within six months.  Implementation would call for:

 

   A full-time administrator; requirements:

o       moderate administration and customer relations experience

o       advanced knowledge of Microsoft FrontPage, including Web Design, RSS and Scripting technology

o       relationship-building ability and experience via telephone, written word and personal appearance

o       project-planning methodology and track record

o       first-hand knowledge of Haiti, foreign affairs, with at least rudimentary language skills

o       a network of advisors and volunteers already in place.

 

   Training required that can be completed in the course of implementation (if not already acquired):

o       search engine optimization (SEO) methods

o       bulk email formatting and collection, and legal regulations

o       intermediate French / Creole

o       rudimentary understanding of Haitian law, government and history.

 

   A part-time researcher; requirements:

o       excellent Internet and library access and research skills

o       ability to abstract complex information and express the summary in at least two of the following European languages (French, German, English, Italian)

o       aptitude for legal, international and cultural issues, and cross-cultural connectivity

o       emotional attachment to the poor and the sense of mission to help

o       it would also be very helpful to have some understanding of granting, not-for-profit financial accounting or fund raising.

 

The Bottom Line: I have not had time yet to research how long it would take to be self-sufficient.  However, I am fairly sure in my “gut” that with the right people working FocusHaiti (we might say those called to the work), the organization could be financially viable in 9 to 12 months, perhaps sooner (depending on the cooperation of like-minded organizations and members). 

   My opinion is that if we could get $44,000 plus $1,000 for supplies (a total of $45,000), we could not fail to (at very least) lay the foundation for a relevant, unique and self-sustaining service to those working in Haiti consisting in the four described above.  (Detailed figures are available by request.)  We already have the personnel to do the job here at ATC.  We will put aside other ongoing projects that keep us self-sustaining and get right to work of FocusHaiti when funded.  Then when we become self-sustaining (6 – 12 months), we can go on to Phase III, a world-wide outreach, which Phil has described in his latest text on the subject.

   If we don’t become self-sustaining in that time for some reason, the improvements made to the site and the free services we install will still be self-perpetuating and ever available, which include all the new services (including legal) attained in Phase II.  So nothing will be lost, yet everything may be gained with an initial investment of $45,000.

 

   Thank you for taking time to read this entire paper.  We pray you will be brought alive to the opportunity to the same degree that we have attained through Phase I